Question 1

Does the weather cancel activities?

Accepted Answer

Rain or shine our activities will be on! We will endeavour to let you know as soon as possible if we have to do this. 
It is extremely rare that we have to cancel for poor weather, it is generally only a thunder and lighting storm or high winds means we have to stop our activities.

Question 2

Is kit hire included?

Accepted Answer

Kit hire is included in the price of all our activities. 
 
This includes wetsuit hire, buoyancy aid hire and, on activities which require them, helmets. 
 
All participants need to bring is swimwear, a towel and a pair of flip flops or similar to walk around site in.

Question 3

Can I bring my own kit?

Accepted Answer

Yes you are welcome to bring your own wetsuit, buoyancy aid, helmet, wakeboard or SUP, etc. If your wakeboard has large fins or metal fins, we may ask you to remove them if you are hitting the jumps and obstacles.

Question 4

Do I need to book?

Accepted Answer

Yes, all our activities require pre booking. To book in you can book on the ‘Book Now’ tab on this website or alternatively you can give us a call on 01382 298 007. Our website will be updated accordingly as bookings are made.
There is the chance we will have availability for on the day bookings and walkins but please do not rely on this.

Question 5

Do you do group discounts?

Accepted Answer

No, all our activities are priced individually.

Question 6

Can I bring dogs?

Accepted Answer

Yes, dogs are welcome around the site but must be kept on a lead.

Question 7

Do I pay for the day?

Accepted Answer

No, all our activities are priced individually. You can check out all the activity prices on the tabs at the top of the website.

Question 8

Is there a minimum group/ party size?

Accepted Answer

There is no minimum group size for a party, the maximum number of people we can take depends on what you would like to do and availability. If you would like more information on group sizes for a certain activity please get in touch!

Question 9

What if I don’t know my final numbers at time of booking?

Accepted Answer

We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. If you are a group of up to 9 people, we must know your FINAL NUMBERS 48 hours before your booking. After this time you will not be able to get refunds for any unused tickets. 
For groups over 10, we have a 14 day cancellation period which means we need to know final numbers before this point.

Question 10

Do I have to fill out the T's&C's every time?

Accepted Answer

No, we require you to fill out the T's&C's once a year.

Question 11

Is the water clean?

Accepted Answer

Yes, we test the water regularly.

Question 12

How will Wild Shore Dundee benefit the community?

Accepted Answer

Wild Shore provides a quality outdoor environment, which caters for the whole community and encourages a healthy and active lifestyle for all who use it.
We also provide long-term training and employment opportunities for young people in Dundee. Wild Shore provides sports development opportunities for young people to engage in alternative sports activities in a safe and welcoming environment diverting them away from anti-social behavior. We aim to promote the benefits of the outdoor environment and provide a positive experience for young people.
Wild Shore Dundee also engages with a number of local schools and community groups to deliver social programmes which have been developed at our site and sister sites.

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